Management

Logout | View Home Page

274 North US Highway 31 South
Traverse City, MI 49685
Phone: (231) 947-6900

Made in USA
most products made in the usa

Hardwood

More than just a manufacturer of flooring, Preverco inspires the creation of a total design aesthetic. Each of our cutting-edge products is the result of inventiveness and impeccable rigour. From the planning to the implementation of your project, we ensure that our products commingle perfectly with your decor in a rewarding environment that sets you apart!

                                                                               source: preverco.com/en

 

What makes DuChâteau Floors so unique is the inherent variation in the wood. Variation refers to the color gradients that naturally occur in wood. Depending on the product, we can produce a floor that has minimal variation in the finish; thus, the floor’s coloring is more uniform from plank to plank. However, we can also produce a floor that has a great deal of variation in the finish, which means that the color moves from light to dark gradients from plank to plank.                         

source: duchateau.com

 

 

 

First off, we would like to point out that widespread use of advertising slogans about “Superior Product Quality” and the use of 25-50 year warranties are used by many companies that don’t have the quality control procedures, quality standards, or any quality improvement methods to back up their claims.  Chelsea Plank Flooring®, andRestoration Series Plank™ product lines are both manufactured by Frame Hardwoods, Inc., a well managed, family-owned American company that is leading the industry in quality advancement and new product development.

                                                                            source: plankflooring.com

 

 

 

 

 

 

 

 

 

 

HARDWOOD

 

Protecting your Hardwood floor’s natural beauty
 

Cleaning:

  • For spills and spots, use a damp cloth to blot them as soon as they happen. On tougher spots, use acetone/nail polish remover on a clean white cloth, then wipe with a damp cloth. This works for spots such as paint, oil, lipstick, ink, markers, cigarette marks or tar. Never allow any liquids to stand on your floor.
     
  • For spots such as candle wax or chewing gum, harden the spot with ice and then, using a plastic scraper such as a credit card, gently scrape off the substance. Be careful not to scratch the flooring surface. Then, wipe clean with a damp cloth.
     
  • Dust, sweep or vacuum the floor regularly with the hard floor attachment (not the beater bar) to prevent any buildup of dirt or gritty substances that can scratch or dull the finish of the floor.
     
  • Take a damp cloth or mop and occasionally wipe the floor.
     
  • Occasionally clean the floor with a cleaner specifically made for hardwood flooring.

Things to avoid when cleaning:

  • NO washing or wet-mopping the floor with soap, water, oil-soap detergent, or any other liquid cleaning material. This could cause swelling, warping, delamination, and joint-line separation, and void the warranty.
     
  • NO oil based, polish, wax, or strong ammoniated or abrasive cleaners.
     
  • NO buffing machines of any type.
     
  • NO steel wool or scouring powder.

Other important care instructions:
 

Acclimation is a MUST. All solid hardwood products need to be acclimated to the new environment for a minimum of 24 hours before installation. Product will be separated into smaller lots and stored in the designated rooms if needed.

Maintain a relative humidity level. A normal indoor relative humidity level is between 45 and 65% and needs to be maintained throughout the year to minimize the natural expansion and contraction of wood.

  • Heating Season (Dry): We recommend a humidifier to prevent excess shrinkage due to low humidity levels. Electric heat and wood stoves tend to create very dry conditions.
     
  • Non-Heating Season (Wet): We recommend an air conditioner, dehumidifier or periodically turning on your heating system to maintain humidity during the warm, summer months. During inclement weather, make sure to avoid over exposure to water.

Protective mats. Place mats outside of all entrances and exits, and make sure to clean them on a regular basis. They will absorb soil and moisture and trap excessive dirt, sand, grit, oil, asphalt, or driveway sealer that would otherwise be tracked inside. Do not use plastic mats with foam or rubber backing, as they can discolor the flooring. Use an approved vinyl rug underlayment if you want to prevent slippage.

Floor protectors on furniture. Use floor protectors and wide-load-bearing leg bases or rollers to minimize any possible scratches or dents from heavy objects. Remember that the heavier the object, the wider the floor protector should be.

 Avoid any sharp items. Hardwood floors are one of the most wear resistant floors on the market, however, sharp or pointed objects can still cause damage.

Rearranging furniture and area rugs. It is a good idea to occasionally rearrange your furniture and rugs to allow the flooring to age evenly. Remember, UV sunlight will soften the tone of different types of hardwood to varying degrees.

Protect the floor when moving. Don’t ever try to slide or roll heavy objects across the floor. Always use a dolly when you need to move heavy furniture or appliances. Just make sure that you first put down a sheet of quarter-inch plywood or Masonite to protect the floor.

Be careful of your feet and your pet’s feet.

  • Avoid wearing stiletto-style heels, cleats, or spiked golf shoes on your flooring. They may cause scratches and indentations.
     
  • Also a good idea is to keep your pet's nails trimmed to prevent them scratching your flooring.

Before installation day
 

Being well prepared and carefully planning for your installation day will make your life much easier and the installation process will go more smoothly.

  • Furniture is the first step. All furniture and other objects need to be removed from the installation areas. Our installers can remove your furniture, but there may be an additional charge. If we do remove your furniture, you will need to empty any contents of the furniture or closets. We also do not disconnect or reconnect electronics such as TVs, computers, etc.
     
  • The area of installation must be climate controlled (heated or air conditioned). Indoor humidity needs to stay between 45-65%.
     
  • Take into consideration how your old floor covering will be taken up and disposed of. This can be time-consuming and we recommend checking with us about the cost and the method of disposal. If you prefer to remove your current flooring, please do this at least one day prior to arrival of your hardwood product to allow time for cleanup and floor preparation. If removing old carpet, please pull the staples out of the floor from the original pad.
     
  • Have a plan for your doors. It is very possible that the interior doors (bedroom, closet, basement) the hardwood is installed under may not swing freely because of the new hardwood’s thickness. Some installers will remove the doors to install the hardwood and then, if possible, rehang them after the installation is complete. If the doors do not clear the new hardwood after the installation, you may need to arrange for a qualified carpenter to cut down the doors. Please discuss this with your salesperson.
     
  • What to do concerning your trim. Any shoe molding and quarter round needs to be removed for hardwood installation. Your installer can do this but at an additional charge and they will not be responsible for damage or breakage due to dry or brittle wood. Paint on walls, baseboards and woodwork may also need touch-ups after installation is complete. If this is happens, it is your responsibility.
     
  • What to do concerning subflooring. Either existing subflooring may need to be prepared to welcome the hardwood or new subflooring may be needed. We recommend discussing this with us and having qualified professionals do the subflooring work if necessary, as it is important that the subfloor be as clean and level as possible.
     
  • Make sure your clean-up plan is clearly discussed with installers. New hardwood installation will produce waste. These materials are usually collected by your installer and left at your trash site. Check with your retailer before the day of installation so you’re clear about the clean-up, if there are added costs to do so, and ask about the plan for any extra materials to be left for you to be used for future repairs if necessary.

During installation day

  • Your presence is essential on installation day. You should be prepared to be at home and available for any questions the installers may have. You being there will insure that the appropriate hardwood gets installed in the correct areas. Since it is difficult to estimate the length and circumstances of each job, installers may not always be able to give you an exact time of arrival. Our suggestion is to be flexible and stay in contact with your retail salesperson and installers.
     
  • Family safety is another very important part of the installation day. Make sure to keep your children and pets out of the work area on the installation day because it can be a hazardous area.
     
  • Before the job is complete, we recommend you do a walk-through. Have the chief installer walk you through the whole job. This will provide a chance to ask any questions you may have.

After installation

  • Make sure the rooms have good ventilation, especially if you are sensitive to odors or dust. Good ventilation should be instituted for 48-72 hours after installation.